Refund policy

Return & Refund Policy

At Elite Trader Center, we sell authentic, sealed collectible products. Due to the nature of trading cards and collectibles, all sales are considered final unless the conditions below are met.

Eligibility for Returns

Returns are accepted only if all of the following conditions are met:

  • Item is unopened, unused, and factory sealed

  • Return request is submitted within 7 days of delivery

  • Item shows no signs of tampering, wear, or damage

  • Proof of purchase is provided

Non-Returnable Items

We do not accept returns or refunds for:

  • Any item that has been opened or unsealed

  • Trading card packs, booster boxes, or Elite Trainer Boxes once opened

  • Items damaged due to customer handling

  • Clearance or final-sale items

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, you must contact us within 24–48 hours of delivery.

Please include:

  • Clear photos of the item

  • Photos of the shipping box and packaging

  • Your order number

Claims submitted outside this timeframe may not be eligible for resolution.

Return Shipping

  • Customers are responsible for return shipping costs

  • Original shipping charges are non-refundable

  • If the return is due to our error, return shipping will be covered by us

Refund Processing

  • Refunds are issued only after the returned item is received and inspected

  • Approved refunds will be processed to the original payment method

  • Processing times may vary depending on the payment provider

Right to Refuse Returns

Elite Trader Center reserves the right to refuse any return or refund that does not meet the conditions outlined above.

Contact Information

For return or refund inquiries, please contact us at: elitetradercentercompany@gmail.com